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Due to the deep level of distrust/mistrust among ethnic segments as a result of historical abuses and contemporary negative experiences with the healthcare system and healthcare practitioners, traditional market research techniques are often unsuccessful in securing pertinent information about health attitudes, behavior, beliefs and feelings of ethnic segments. MHMG proprietary process -- Community Mapping© -- obtains critical qualitative data about ethnic segments that forms the basis for DTC/ DTP campaigns and professional education programs focused on improving patient/ provider communication and relationships.


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“Selling Strategies for Urban Markets : New Skills for a New Reality”

Historically, the special needs and responses to pharmaceutical treatment of racially, ethnically and linguistically diverse groups have been undervalued or ignored. Physicians treating large multicultural patient segments have unique challenges in diagnosis, selection of treatment regimens, and adherence/ compliance for patients from racially, ethnically and linguistically diverse populations. Pharmacogenetic research in recent years has uncovered significant differences among population groups in metabolism, clinical effectiveness, and side effect profiles of many clinically important drugs. (National Pharmaceutical Council)

For optimal success, the sales representative must take into account three cultures in effort to get quality face time with the physician in urban markets: the culture of the physician, the culture of the patient and the culture of Western medicine. This training will equip the pharmaceutical sales representative with new skills to make the sale!

Available as a training session,
CD-Rom or on-line.



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Multicultural Manners - Your Behavioral Guide in the Global Village

New Rules of Etiquette for a Changing U.S. Society


Rapidly growing multicultural segments call for new rules of communication, knowledge of holidays and worship and the need for an understanding of how ethnic diversity has impacted American health care.

This CD-ROM or web-based tutorial covers:
  • Common blunders that occur when people from different cultures interact – in the workplace and in social situations

  • Vivid pictures of the ways ethnic groups celebrate holidays and religion and will de-mystify the customs and religions practices of physicians and their patients

This training session – CD-ROM or web-based -- will remove the awkwardness and embarrassment felt when one doesn’t know how to behave or what will happen on occasions in the workplace, in social situations or in the field.



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Our Community Family Night programs have garnered widespread media attention and has received accolades from local and national public health leaders, medical associations and elected officials.


Signature Events


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  • Black Men’s Health & Fitness Forum (BMHFF)
  • Corporate Multicultural Marketing Forums (CMMF)

 
   
   
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